Your added value through our IT-Support
Direct contact, fast action, sustainable solutions
Our personal IT-Support offers you clear answers, fast response times and reliable solutions – without long waiting times or changing contacts. You benefit directly from our experience, short communication channels and trusting cooperation on an equal footing.
Tailor-made support for your requirements
You benefit from individual support – tailored precisely to your situation and systems:
Remote-Support
Fast problem solving via remote access – uncomplicated and without delays.
On-site service
Personal support directly at your premises, e.g. for hardware problems or more complex tasks.
Proactive maintenance
Regular monitoring of backups, updates and security to detect and prevent problems at an early stage.
Project support
Support with IT issues or with the implementation of smaller and larger technical projects – flexible and practical.
Uncomplicated and personal – four steps to your goal
Our support process is deliberately kept lean: You contact us directly by phone or email, we record your request and get started immediately. No hotline, no waiting loops – just direct contact with experts who know your systems and provide quick solutions.
.1
Direct contact
You can reach us personally by phone or e-mail, without any detours.
.2
Assessment and planning
Together we clarify what the issue is and how urgent the assignment is.
.3
Troubleshooting
Either via remote maintenance or in person on site – always efficient and professional.
.4
Debriefing
You receive transparent information on the steps taken and recommendations for the future.
Why our IT-Support is convincing
Your next IT problem solved quickly
Let’s talk about your current challenge without obligation – we’ll be happy to help.